Troubleshooting... Video Capture Doesn't Work

Before capturing video with Logger Pro, install the software that comes with your camera. Connect the camera, and then launch the manufacturer's software. Following the manufacturer's instructions, get to the point of seeing a live video stream on screen. This means that the camera is connected, its driver is installed without conflicts, and that the camera itself is working. Now exit the camera software, launch Logger Pro, and choose Video Capture from the Insert menu. Important: If you do not get a video stream using the manufacturer's software, it is unlikely that the camera will work in Logger Pro.

What to Expect from Video Capture

The synchronization between the video and the data will generally be within half a second without additional adjustment. For many experiments this level of synchronization is all that is needed; much closer synchronization can be obtained using the directions in Video Capture Options.

The quality of the captured video depends strongly on the speed of the computer and the type of camera used. If the computer is slow or is performing other tasks during video capture, there may be some dropped or duplicated frames. If there is blurring of objects in the captured video, the shutter speed is too slow. Many, but not all, cameras allow you to adjust the shutter speed. This adjustment is not a part of Logger Pro, although you can access the camera's controls from Logger Pro.

Other Video Capture Details

Troubleshooting Video Capture

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